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Residential | October 2012 
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More than four years ago, it became obvious that the U.S. housing and residential mortgage markets were imploding. It also soon became clear why they were imploding — because many large financial inst...
By Robert M. Siegel, partner, Bilzin Sumberg Baena Price & Axelrod LLP; and Philip R. Stein, partner, Bilzin Sumberg Baena Price & Axelrod LLP

Residential | November 2012 
Get Good Returns from Good Service
It may seem elementary that customer service is the most important aspect of virtually any industry, but it’s especially true in an industry where consumers are making one of the biggest purchases of ...
By Darrin Stobaugh, consultant

Residential | November 2012 
Q&A: Donald J. Frommeyer, NAMB
This past July, Donald J. Frommeyer began his term as the 2012­-13 president of NAMB — The Association of Mortgage Professionals. In addition to detailing a few of his ambitions for the association, F...
By Raymond Fleischmann, editor, Scotsman Guide Media

Residential | November 2012 
Meet Your New Assistant
Sometimes, the life of a mortgage broker can feel like the life of a nomad. You’re constantly tasked with driving around and meeting clients, seeing properties and negotiating with lenders. For many m...
By Mike Pugh, vice president of marketing, j2 Global Inc.

Residential | November 2012 
The Importance of Being Educated
Imagine the following: A new client arrives at your office seeking information about everything from the definition of private mortgage insurance (PMI) to credit scores and mortgage loan types. Where ...
By Chip Poli, founder and CEO, Poli Mortgage Group Inc.

Residential | November 2012 
4 Tips for Better Office Culture
It’s a simple fact of most mortgage professionals’ working lives: Many brokers and originators invariably spend more time with their coworkers than they do with their own families. It’s vital, therefo...
By David R. Pendley, president and founder, Avenue Mortgage Corp.

Residential | November 2012 
Are You Using Social Media to Its Fullest?
It’s difficult to express just how significantly smartphones have altered the way in which people communicate. And, with the rise of smartphones has come the rise of social media. Although social medi...
By Jessica MacFaddin, intern, Norcom Mortgage

Residential | November 2012 
Featured Top Originator: Beth Lewis
Although refinances made up the bulk of Beth Lewis’ loan volume this past year, that doesn’t mean she’s writing off purchases. Perl Mortgage Inc.’s vice president of residential lending explains that ...
By Raymond Fleischmann, editor, Scotsman Guide Media

Residential | November 2012 
From the Editor
Since the housing crisis began, every aspect of the mortgage industry seems to be under scrutiny — from the registration and licensing of originators to appraisals and disclosure forms. This scruti...
By Jennifer Garrett, editor, Scotsman Guide Media

Residential | November 2012 
The Rise of Mortgage Rate Tables
Veterans of the mortgage industry probably can remember a time when effective lead generation involved little more than picking up the phone. When there were more borrowers eager to purchase homes or ...
By Doug Foral, director of operations, Mortech Inc.

Residential | November 2012 
Mine Your Data to Build Your Brand
Hidden in many companies’ websites and databases are gold mines of information that could build their brands. By turning client surveys and local-market information into usable — and reportable — data...
By Steve Cook, managing editor, Real Estate Economy Watch and UPI Real Estate

Residential | November 2012 
Tackling Technology Challenges
Although mortgage professionals can be resilient, creative people in many respects, it’s often the case that mortgage technology can be a baffling subject for some within the industry. Companies that ...
By Wade Brantley, managing director, SaM Solutions

Residential | November 2012 
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For consumers, the homebuying process can be a heady experience — and at times, a confusing one. Between interest rates and loan types, closing costs and appraisals, it seems safe to say that a real e...
By Raymond Fleischmann, editor, Scotsman Guide Media

Residential | December 2012 
Stepping Up and Stepping Forward
The mortgage industry has come a long way in the past five years. From an industry of hundreds of thousands of workers — many of whom were inexperienced, poorly trained and poorly supervised — the ind...
By Drew Waterhouse, managing director, Hammerhouse LLC

Residential | December 2012 
Bring More to the Table Than Food
Mortgage brokers and real estate agents have the same targets — people who want to buy homes — so partnerships between the two are logical and often highly profitable. Many brokers simply want to show...
By Jim Lowenstern, CEO, Castles Unlimited

 
 

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